Privacy Policy

At 4Play Music, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you use our services. This policy applies to all services provided by 4Play Music, including music streaming, personalized playlist creation, and business analytics.

To provide our service, we collect several types of information: Account details: When you register for 4Play Music, we collect personal details such as your name, email address, and business information. Payment details: For subscription purposes, we collect credit card information. These are processed and stored securely by our payment processor in accordance with PCI-DSS standards. Usage data: We collect information about how you interact with the service, including playlists you create, songs you like, and playback reports. Technical data: Information such as your device, IP address, and connection type is collected to help us improve the service.

Our website includes marketing tools such as the music royalties calculator and contact forms. When using these tools, we may collect information such as name, phone number, business type, and conversation content with the automated agent. This information is used to contact the user and tailor a business offer.

We use the information we collect for the following purposes: Providing the service: To enable you to access and use the 4Play Music platform, manage your account and subscription, deliver music content, and personalize your experience. Personalization: To offer personalized playlists and recommendations based on your usage patterns. Billing and payments: To process your subscription fees and ensure secure transactions. Communication: To send you service-related emails such as account updates and billing confirmations.

We may send registered users newsletters and marketing content by email. You may unsubscribe from marketing communications at any time using the unsubscribe link included in each message.

We may contact users via the following channels: email, WhatsApp Business, phone calls, or SMS. Communications through these channels are stored in our customer management system for service tracking, improvement, and tailoring business offers.

We do not sell your personal information. However, we may share it with: Service providers: These include payment processors and cloud service providers who help us store and manage your data securely. Legal authorities: If required by law, we may disclose your information to regulatory or law enforcement authorities.

4Play Music takes data security seriously. We use encryption and secure storage to protect your personal information from unauthorized access or disclosure. All sensitive information, including credit card data, is processed through our payment partner in accordance with PCI-DSS standards.

The 4Play Music website uses cookies — small text files stored in your browser. We use cookies for the following purposes: Essential cookies: For user account management, authentication, and saving preferences. These cookies are necessary for the site to function and cannot be disabled. Analytics cookies: For analyzing usage patterns and improving the service (Google Analytics). These cookies collect anonymous information about how the site is used. Marketing cookies: For ad personalization and campaign tracking (Meta Pixel, Google Ads). These cookies may share information with third parties. You can manage your cookie preferences through your browser settings. Please note that blocking certain cookies may affect site functionality.

We retain your personal information for as long as necessary to provide you with the 4Play Music service. When we no longer need to retain your data, we will delete it, unless we are required to retain it to meet legal obligations.

Under applicable privacy laws, you may have certain rights regarding your personal information: Access: You have the right to request a copy of the personal information we hold about you. Rectification: If any information is incorrect, you can request that it be corrected. Deletion: You can request deletion of your personal information, subject to legal or contractual obligations. Objection: You can object to the processing of your personal information for certain purposes. To exercise any of these rights, contact us at: [email protected]

We may update this Privacy Policy from time to time. When we make changes, we will notify you by email or through the service.

For questions or concerns about this Privacy Policy, contact us at: [email protected]